How To Get An App Store Refund On Your Mac Or iPhone

If you are unhappy with an App Store purchase on your Mac, iPhone or iPad, you can request a refund from Apple. You can do so through the iTunes or Music app on your Mac, or through the Settings app on iOS. This works for music, video and books as well. You eventually end up at a special Apple site where you can request the refund. You can skip directly to this site if you know how. Apple doesn’t always issue a refund and it helps to use this sparingly. You can…

14 thoughts on “How To Get An App Store Refund On Your Mac Or iPhone

  1. We've determined that your purchase does not meet the conditions for a refund


  2. I got a refund but haven’t received my money back . I used a iTunes gift card . Does the money go back to my account or do I need the cards . Because I already threw them away

  3. Hi There
    I have downloaded Hi- Video and photos app accidentally yesterday and when i am following your steps for the refund its showing me a message that this does not qualify for the refund. Please help me to get the refund. Thanks

  4. I am not able to obtain a refund even after writing the genuine reason. It always says that purchase does not meet the condition for refund. Please can u help me out with this problem.

  5. Is there going to be a minium amount of time that you can play the app and then do a refund like for a example for steam if you want to get a refund you need to played it less than 2 hours?

  6. Is there a minimum amount of time you need to wait before you can request a refund? As I have just bought an app just over an hour ago and there is no order number anywhere not on the Mac , iPhone, or iPad. I paid with PayPal instead of card or gift card is there different process for this??

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