Why is my USB DRIVE not working? (iPad/iPhone)



What are the reasons why a USB flash drive or USB hard drive will not connect to an iPad or iPhone? In this video, I break down the four main reasons, including the adapter, power, file format and file types.

💾 Buy the USB gear shown in this video:
USB gear guide –
Apple Lightning to USB 3 adapter –
Tendak powered USB hub –
Sandisk USB flash drive (updated version) –
WD USB hard drive…

30 thoughts on “Why is my USB DRIVE not working? (iPad/iPhone)

  1. hi pete, i bought an ipad pro, i download photos from an external ssd to my ipad, i can view them in files app but not in the photos app, any ideas? i tried from an sd card and photos recognizes it and can download them there, but from a hard drive i cant, its very frustrating!

  2. Thank you, this video answered my question and demonstrated what connector I will need. I was concerned the other port on the adapter wasn't a power "hole" but was a camera port or some other "hole" that couldn't allow me to charge while I used my iPad and USB files. This video told me AND showed me so I thank you for that.

  3. For those with issues connecting more than a pendrive at the same time , important to rename the pendrives, if 2 pendrives has the same name it won't work , seems that it's not detected but actually the issue is that has the same name that the already connected. Also remember that NTFS it's not supported , change into Exfat and solved ( for files more 4GB)

  4. I have a iPad 8gen and I’m try to connect a 4 tb sea gate hard drive to it the hard drive is in xfat format and I have the genuine apple adapter with power added from a lighting cable still not popping up in files the hard drive has iTunes files on it I’m not sure what the problem is ?

  5. Need help. My USB flashdrive is a FAT32 and I have music files on the flashdrive I'm trying to play on my Ipad Generation 5 with 14.2 update. None of my music will play. The file will open up but nothing is playing. Is' there any type of media player that needs to be used or any app that needs to be used to play the music?

  6. Great video, but no one ever discusses which portable batteries will work. I have two and neither will work when trying to power a USB drive using the apple adapter. I have also noticed that you must use the larger charging cube that comes with iPad for it to work, you cant use the smaller cube that comes with iPhone. My guess is that the portable battery must put out power thats equal to the larger iPad power cube. Ive tried researching which portable batteries will work for this in order to have a truly portable system, but I’ve yet to find anything. Maybe that would be a good video… testing which portable batteries will work. I’m using an iPad Air 3, got it in 2019.

  7. I have different issue. I’m using this flash drive on iPad Pro 2020. It worked properly and suddenly it shows the drive but doesn’t show the files on it anymore. If you could help I’d be grateful. Thanks

  8. Hi, I’m trying to open my photos from Seagate hard drive to my iPhone. I’ve bought Apple lighting adapter and it’s not working. You’ve mentioned about converting the hard drive file, can you explain more on this. Thanks.

  9. Still won’t connect! I have a real apple adapter…it was just working a week ago! Idk what happened please help I am trying to connect my homder voice recorder to it.

  10. Ok so I can’t really figure this out… I bought an HDD 1TB Western Digital 2.5” External Drive yesterday. It works perfectly on my Windows PC.

    At first it didn’t show up at all on my iPad, so I formatted it and it worked!
    But then I plugged it into my Windows PC again, which also went well.
    But ever since then I could never make it work on my iPad again! It no longer shows up on it at all! The drive is definitely working, the little light turns on when I plug it. Also it has definitely worked on my iPad so it must be compatible…

    The only thing that might be what’s causing the issue here according to your video is maybe power? I don’t have an adapter to help me power the iPad while the drive is plugged in. But then why did it work the first time? And I’ve also seen other people get a little pop up of a message when they plug their device that tells them they need power. I never got that message.

    I really hope that’s what’s causing the issue as in my country these adapters are like 90$ which is the same amount I paid for the drive itself… I’ll buy one, I guess I have to, but if it doesn’t work that way either I’m screwed!

  11. Pete do you know why files intermittently corrupts when transferring files like photos and videos from ipad to flash drive? When I transfer photos and videos from my ipad mini 5 to my 8gb sandisk flash drive, some of the files that I transfer gets corrupted (can’t open the specific file) OR the photos that i transferred just turned into a complete mess. Atm i don’t use the adapter nor the flash deives ‘cause some files might corrupt again. Do you know why some files get corrupted? Seriously need help!

  12. WD My Passport 2TB won't show up on iPad mini or iPad (both up to date with iOS 13.6) using the correct apple adapter, plugged into Canada home outlet using Apple 10w USB Adaptor. USBs showing up fine, just not my WD or an old Seagate. Is it a power source issue? That's all I can think of… thank you!

  13. Yes, I was wondering how you got to the screen in frame 2:12 ..?? The same screen that on the left under browse locations shows you when your drive comes up. I really appreciate it!

  14. Wait so I have to formate my usb to Mac iOS format. But if so, how do I place my file from windows to this usb ?(since the usb will be iOS format ). Help !!!!

  15. Hiya, i have a SanDisk Ultra Flair 150MB/s USB 3.0 Flash Drive – 128G and have currently used it on a laptop on windows 10 to download photos and videos, would this USB still be compatible with the IOS on my iPhone to be able to transfers photos to and from the iPhone on to the same USB using the Apple adapter used in the video?

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